Processing time: 1-3 business day.

Shipping time: Based on the Country and Shipping methods.

Shipping Methods:

A.Electric bikes FREE SHIPPING to Australia will ship by TOLL/TNT from warehouse located Melbourne. Estimate delivery time 5-7 days.

B.Conversion kit & Parts, more than 100AUD, ship by Fedex/UPS from factory with FREE SHIPPING. Estimate delivery time 10-15 days.

C.Batteries ship by Fedex from factory with FREE SHIPPING. Estimate delivery time 15-20 days.

D.Spare parts, less than 100AUD ship by Economic Post from factory, Estimate delivery time 15-30 days; If you prefer to ship by express, please choose +15AUD shipping method when you check out the order.Estimate delivery time 5-7 days

E.Shipping instructions: FREE SHIPPING.


(1) If the delivery address is determined by the freight carrier as a remote area, a certain shipping fee needs be charged based on the original free shipping & the charged fee.

(2) If out of stock at local & nearby warehouse, Conversion kit & parts and Batteries you purchased will directly ship from China. If applicable, there may be no tracking progress generation from UPS/FedEx until the package arrives destination country and clears customs. Estimate delivery time 10-15 business days.

* Sincerely appreciated for your patience in advance!