Shipping information

Processing time: 1-3 business day.

Shipping time: Based on the Country and Shipping methods.

Shipping Methods:

A.Electric bikes FREE SHIPPING to Australia will ship by TOLL/TNT from Melbourne in Australia. Estimate delivery time 5-7 days.

B.The Conversion kit & Parts, order more than 100AUD, will ship by Fedex/UPS with FREE SHIPPING. Estimate delivery time 7-10 days.

C.The Batteries will ship by Fedex with FREE SHIPPING. Estimate delivery time 10-15 days.

D.The Spare parts order less than 100AUD will ship by Economic Post, Estimate delivery time 15-30 days; If you want ship by express, Please choose +15AUD shipping method when you check out the order.

E.Shipping instructions: FREE SHIPPING.

Notes:

(1) If the delivery address is determined by the freight carrier as a remote area, a certain shipping fee needs be charged based on the original free shipping & the charged fee.

(2) If out of stock at local & nearby warehouse, Conversion kit & parts and Batteries you purchased will directly ship from China. If applicable, there may be no tracking progress generation from UPS/FedEx until the package arrives destination country and clears customs. Estimate delivery time 10-15 business days.

(3) Affected by Covid-19, there may be some delay on the delivery.

* Sincerely appreciated for your patience in advance!