Processing time: 1-3 business day.
Shipping time: Based on the Country and Shipping methods.
A.Electric bikes FREE SHIPPING to Australia will ship by TOLL/TNT from warehouse located Melbourne. Estimate delivery time 5-7 days.
B.Conversion kit & Parts, more than 100AUD, ship by Fedex/UPS from factory with FREE SHIPPING. Estimate delivery time 10-15 days.
C.Batteries ship by Fedex from factory with FREE SHIPPING. Estimate delivery time 15-20 days.
D.Spare parts, less than 100AUD ship by Economic Post from factory, Estimate delivery time 15-30 days; If you prefer to ship by express, please choose +15AUD shipping method when you check out the order.Estimate delivery time 5-7 days
E.Shipping instructions: FREE SHIPPING.
(1) If the delivery address is determined by the freight carrier as a remote area, a certain shipping fee needs be charged based on the original free shipping & the charged fee.
(2) If out of stock at local & nearby warehouse, Conversion kit & parts and Batteries you purchased will directly ship from China. If applicable, there may be no tracking progress generation from UPS/FedEx until the package arrives destination country and clears customs. Estimate delivery time 10-15 business days.
(3) Affected by Covid-19, there may be some delay on the delivery.
* Sincerely appreciated for your patience in advance!