1AUD Extra Fee Additional Payment for New Order from EUNORAU Store
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Free Shipping: On all orders over $100
1AUD is used for price differences or some items that do not sales online yet, such as the o remote shipping cost, product upgrade/switch, or other charges. more details, plead read the below product list and matching price:
* Tip: If you need custom prices that does not list, please "add to cart" first, then change the quantity at the cart or checkout page.
Replacement or Extra parts of Eunorau ebikes:
1, New Keys* 1 Set: AU$75.
* Please provideebike model,battery lock number andframe numberat same time before placing the order.
And where to find out the required numbers: the battery lock number is carved on the steel lock performance of battery while frame number usually on bottom bracket or bottom of head tube.
2, Battery Cover * 1 PC: AU$85.
3, Battery Cradle * 1 PC: AU$65.
4, Derailleur Hanger * 1 PCS: AU$50 / 2 PCS: AU$60 / 3 PCS: AU$65.
5, 850C / 860C / CDC6 Button Pad * 1 PC: AU$65.
6, Front Wheel Bolt Lock * 1 PC: AU$55.
7, Crank & Pedals * 1 Set: AU$65.
8, Brake Sensor Cable * 1 PC: AU$65.
* Note: Please double check the part you need and which model of eunorau ebike to use for when checkout.
Two Year Extension Warranty
1, Specter-S, Specter-ST, Defender-S, FAT-HS, FAT-HD: AU$419.
2, G20-CARGO, Max-Cargo: AU$349.
3, Fat-AWD, E-TORQUE, E-FAT-STEP, E-FAT-MN: AU$279.
* Note: Please note the model of eunorau ebike and order ID when checkout.
Price Difference for Switching Product
The price difference for switching product based on the price of product that you need and the product that you have placed. and the more part you paid will refund, while the less part will charge from you again, you can operate it by yourself in advance to speed up the progress.
*Note: Please note the original order number that you placed and the fact product that you‘d like to own. and to ensure the parcel is timely and correct, send one email to us at same time is a great way to clarify.
Additional Shipping Cost
1, Additional shipping cost rarely happen, excepting the address is remote which is judged by freight forwarder. and all shipping fees are charged by them as well.
2, Before the parcel ships out from local & nearby warehouse or Chinese factory, you can change the shipping address as your request, but at same time, it may generate an additional shipping fee that charges by freight forwarder.
Besides, the precise amount of additional shipping cost will be quoted by freight forwarder after received your order or newly changed shipping address.
Others
If you‘d like to purchase any part of eunorau ebike that do not list above, or any paid-service that we can provide, please don't free to contact us at service001@eunorau-australia.com. thank you.
1-3 business days.
Shipping time:
Based on the Shipping address and Shipping methods.
Shipping Methods
A. Electric bikes FREE SHIPPING (excluding remote areas) to Australia will ship from the warehouse located at Victoria. Estimate delivery time 5-7 days.
B. Accessories & Batteries ship by Australia Post/FASTWAY. Estimate delivery time 5-9 days.
Shipping Fees
Accessories (excluding Trailers):
- The order amount is more than 100 AUD, FREE SHIPPING;
- The order amount is less than 100 AUD, +15 AUD as a shipping fee.
E-bikes & Trailers:
- For Victoria, South Australia, New South Wales, Australian Capital Territory, Queensland: FREE SHIPPING;
- For Northern Territory, Western Australia, Tasmania:
+200AUD per e-bike, excepting:
a, +100AUD per kids ebike or trailer,
b, +500AUD per trike ebike.
Note:
If out of stock at local & nearby warehouses, the Accessories & Batteries you purchased will directly ship from an overseas warehouse. If applicable, there may be no tracking progress generation from Australia Post until the package arrives destination country and clears customs. Estimate delivery time 10-15 business days.
* Sincerely appreciated for your patience in advance!