EXPENSE
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Free Shipping: On all orders over $100
EXPENSE
This item is used to apply approved additional charges and/or replacement items to order when necessary.
It may represent:
- Additional shipping or freight costs
- After-sales service or handling fees
- Replacement parts or accessories (warranty or non-warranty)
- Order adjustments or special processing items
Depending on the situation, this item may correspond to a non-physical service or a physical replacement accessory.
Charges are calculated based on quantity (each unit = $1).
This item will only be added after prior communication and confirmation with the customer.
Processing time:
1-3 business days.
Shipping time:
Based on the Shipping address and Shipping methods.
Shipping Methods:
- Electric bikes FREE SHIPPING (excluding remote areas) to Australia will ship from the warehouse located in Victoria. Estimate delivery time 5-7 days.
- Accessories & Batteries ship by Australia Post/FASTWAY. Estimate delivery time 5-9 days.
Shipping Fees
Accessories (excluding Trailers):
- The order amount is more than 100 AUD, FREE SHIPPING.
- The order amount is less than 100 AUD, +15 AUD as a shipping fee.
E-bikes & Trailers:
- For Victoria, South Australia, New South Wales, Australian Capital Territory, Queensland: FREE SHIPPING;
- For Northern Territory, Western Australia, Tasmania: +350AUD per e-bike, excepting:
a. +175 AUD per kids ebike or trailer,
b. +650 AUD per e-trike.
Note:
If out of stock at local & nearby warehouses, the Accessories & Batteries you purchased will directly ship from an overseas warehouse. If applicable, there may be no tracking progress generation from Australia Post until the package arrives destination country and clears customs. Estimate delivery time: 10-15 business days.
* Sincerely appreciated for your patience in advance!